Shipping policy
At Lothian Coffee, we are committed to delivering the freshest Jamaica Blue Mountain® coffee to your doorstep with care and efficiency.
Processing & Shipping Times
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Orders are processed within 1-3 business days (excluding weekends and holidays).
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Once shipped, delivery times vary based on location and selected shipping method.
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A tracking number will be provided once your order is dispatched.
Shipping Rates & Methods
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Shipping rates are calculated at checkout based on destination and selected service.
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We offer standard and expedited shipping options for domestic and international orders.
International Shipping
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Available to select countries.
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Customers are responsible for any applicable customs duties, taxes, or import fees.
Delivery Issues & Lost Packages
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If your order is delayed, lost, or damaged, please contact us within 7 days of the expected delivery date.
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We are not responsible for delays caused by shipping carriers, customs processing, or incorrect addresses provided by the customer.
Order Tracking
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Once your order ships, you will receive an email with tracking details to monitor your delivery status.
For any questions or assistance with your order, please contact our customer support team.